Delivery & Fulfillment Policy

Last updated: 10 September 2026

LandingCrafters Studio, operated by BASSY PRODUCTIONS (SIRET: 106 644 032 00018), provides digital design and conversion services. All deliverables are digital. No physical goods are shipped.

When your timeline starts

We work to a fixed timeline, not an estimate.

The timeline begins at the moment we have received all materials required for the project: your content, copy, brand assets, and any access details or credentials needed to build and deliver the page. It does not begin at the time of purchase.

If materials arrive incomplete, the timeline starts when the final outstanding item is received. We will tell you clearly what is missing.

Delivery times

Tier One: Template Customization
Delivered within 24 hours.
Includes 1 revision round.

Tier Two: Custom Page
Delivered within 48 hours.
Includes 2 revision rounds.

Tier Three: Page and Copywriting
Delivered within 48 hours.
Includes 3 revision rounds.

Tier Four: Ultimate Page Rebuild
Delivered within 48 hours.
Includes priority support and a maximum of 3 revision rounds.

Tier Four: priority support and revisions defined

Priority support means your messages are answered ahead of other tiers during the project, with a reply within one business day.

Tier Four includes a maximum of 3 revision rounds, and all revision requests must be submitted within 7 days of delivery. Revision rounds not requested within that window are forfeited. This limit is fixed and is not open-ended.

Revision rounds

A revision round consists of one consolidated set of client feedback followed by updates to the agreed deliverables. Feedback should be supplied clearly and in a single set per round.

Revisions cover changes within the brief agreed in writing. Additional revisions, new requirements or changes to the approved scope may involve additional fees and time, quoted before any further work begins.

Digital delivery

Final landing page files, code, design assets or access instructions are transferred digitally by email, file-sharing service, repository access or another agreed method.

The client is responsible for providing accurate delivery details and maintaining access to any accounts or platforms needed for implementation.

Deemed acceptance

The project is considered delivered when the agreed files, code or access instructions have been sent to the client.

If we receive no revision request or correction request within 14 days of delivery, the deliverables are deemed accepted, and the project is considered finalized and approved. No further revisions or corrections are included after that point.

For Tier Four, the 7-day revision window above applies to revision rounds specifically; the 14-day deemed acceptance period applies to the project as a whole.

Corrections where a deliverable misses the brief

If a deliverable does not match the brief agreed in writing, we will correct it at no additional cost, provided the request is made within 14 days of delivery. Requests made after that period fall outside this commitment and are quoted as new work.

Abandoned or inactive projects

Projects depend on client input. If we receive no response to a request for materials, feedback or approval for 30 consecutive days, the project is closed.

Where a project is closed for inactivity, fees paid are forfeited and no refund is due. Reopening a closed project is subject to availability and a new quote.

Contact

For questions about delivery, email contact@landingcrafters.site or use our Contact Us page.

BASSY PRODUCTIONS
SIRET: 106 644 032 00018
contact@landingcrafters.site